This section contains answers to the most frequently asked questions of our investors. If you don't find an answer to your question, you can write to us using the feedback form.
1 What is btc-go.com LTD?

btc-go.com LTD is an investment program for those who wish to invest while at the comfort of their homes or anywhere in the world. You could always be traveling or just at home and yet you can always make your money work for you. btc-go.com LTD is here for everyone.

2 Do you accept investors from any country?

Yes, btc-go.com LTD is very pleased to accept customers from any place in the world without exception.

3 How can I open an account with btc-go.com LTD?

It's quite easy. To become a member of btc-go.com LTD, please click the «REGISTER» button, fill in the registration form and click the "CREATE ACCOUNT" button.

4 Can I have more than one account?

No, you can only have a single account. However, if your friends or relatives are using the same device, which is connected to the same IP address, you must contact us and inform our support to avoid any future problems. In addition, all accounts must have different usernames and email addresses.

5 How can I access my account?

If you are a registered user of btc-go.com LTD, please follow «LOGIN» link, enter your username and password in the suitable fields and click the "LOGIN" button. You will be redirected to your account automatically.

6 How can I change my personal information in my account?

Log in to your account and click "EDIT ACCOUNT" to go to the personal information page where you can change your data. Save the changes when all necessary data are entered. However, you cannot modify your email and e-wallets because this function is disabled for security reasons. To make such changes, you should contact us through the support form and provide full information with your secret question and answer.

7 What if I cannot log in to my account because I forgot my password?

Click the "forgot password?" link, type your username or email, and you'll receive your account information by email.

8 My account was stolen. What should I do now?

At first please use the "forgot password?" option on the login page, and then log in to your account and change your password immediately. If this will not be enough, please contact us via support form or by email and provide your account details in full of your secret question and answer. Please contact us only from the email address you have used for registration.

9 I sent a message to support service but didn't get any answer. What should I do?

All messages will be checked and answered within 48 hours of receipt. Please be patient while waiting for a response from our operator. Don't take any rash acts, we are able to manage any problem.

1 Where does the profit come from?

We profit from three main areas:
1) Highly intelligence trading systems
2) trading on the Crypto market
3) investments in crypto-technologies

2 How do I become a customer and invest?

To do this, you need to open an investment account on the company's website. Then You will be able to invest and make a profit.

3 What profitability will I receive daily?

We offer to investors is from 5 to 7% daily.

4 How often does a company earn profit on Deposit?

Accrual of profits takes place every day

5 For how long can I invest money?

The investment period depends on the tariff plan chosen by you.

6 Are my investments insured?

Our company insures your investment portfolio that guarantees the profitability of the investment.

7 What is the minimum amount to deposit?

The minimum deposit is $0.1.

8 Can I invest through various payment systems?

It's possible.

9 What payment methods you can use to Deposit and withdraw funds?

Replenishment and withdrawal of funds from the account are available via: Perfect Money, Bitcoin,All crypto investmenet.

1 Does a daily profit pay directly to my currency account?

No, profits are gathered on your account balance and you can withdraw them anytime.

3 How can I withdraw funds?

Log in to your account using your username and password and check the "Withdraw" section.

4 After I make a withdrawal request, when will the funds be available in my e-currency account?

The system works in automatic mode, which means that you get paid immediately after creating your request. Sometimes there may be delays in the processing of payments not more than 12 hours. Please remember that cryptocurrency withdrawals are not displayed in your wallet instantly.

5 Can I make investments through one payment method and withdraw to another?

No, you can only withdraw money through the payment method through which you made investments.

For example, if you invest through Bitcoin, you will be able to withdraw only through Bitcoin.

1 Do you offer an affiliate program? Can I promote btc-go.com LTD?

Yes, we offer a flexible referral program to our clients. It's a great opportunity to make extra money. You can invite people to our investment and promote our site using banners, text ads, social networks, messengers and any other legitimate ways.

2 What commissions can I get from the affiliate program?

Our affiliate program gives you the opportunity to receive a commission at the rate of 25% - 15% - 5% from each deposit of your referral.

3 Do I need to have an active investment to participate in your affiliate program?

No, there is no need to have an active investment to participate.

4 When will the affiliate commission be added to my account balance?

It will be added to your balance immediately after your referral makes a deposit.

5 My referral made a deposit from the account balance? Will I get an affiliate commission?

Yes of course. We pay an affiliate commission from each deposit.

6 How do I know how much commission I've earned?

Log in to your personal account and check the "Affiliate" section.

7 What can I do with the affiliate commission?

You can withdraw it as regular profits or make a deposit from your account balance in case you have enough funds to do this.

8 I registered under wrong upline / without upline. What should I do now?

If someone has referred you to our platform, make sure that they provide you with their referral link. This is the only way to become an affiliate of your upline. If you register without this link, you will be signing up under the company. When you register correctly, you can check your status by going to your 'back office' and check the "Affiliate" section. If an error does occur and you didn't sign up under right upline, you may send a request to our support team. Please note that we cannot add an upline to your account or change it after you have made the first investment or purchased the trading platform.

9 I offer promotion services. How can I deliver you my list of business offerings?

Contact us through the support form. Please be careful: send us only one message. If you send us a lot of messages they will be regarded as spam and ignored. If we didn't answer to your offering or canceled it, this does not mean that we will not use your services in the future. We are more likely to contact you later.